Accountability in higher education: The danger of unintended consequences

Higher education in Britain, which until recently had been allowed to conduct its affairs with minimal governmental direction, is now being subjected to increasing pressures resulting from governmental policy decisions, especially regarding public accountability. Such decisions have the effect of substantially changing social systems and frequently lead to unintended consequences, and a number of examples from higher education are given which illustrate this statement. These are analysed by means of a simple model of change. This model is then used to suggest a form of accountability based on a sharing of both power and responsibility between government and universities, which may be expected to reduce the probability of unintended consequences.An earlier version of this paper was presented at the Ninth Forum of the European Association for Institutional Research, University of Twente, Enschede, August 1987.