| Abstract: | The means and resources used by an organization are best understood within the context of results and payoffs. Organizations, both public and private, are means to societal ends. In order to be accountable for their value to society, organizations must demonstrate that what they produce and/or deliver is of positive value for the time, money, and resources invested. If an organization is to spend time, money, and resources on interventions, social initiatives, organizational re-alignment, or a quality management/continuous improvement process, leaders and decision makers frequently want to know if the value of their results is worth the investments. The Cost-Consequences Analysis offers a coarse-grain estimate of return-on-in-vestment when there is not the necessity nor time and/or resources available for a complete determination of all of the variables that actually go into a return-on-investment analysis. |
