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In: J. Tidd and M.F. Hull, Editors, Service Innovation: Organizational Responses to Technological Opportunities and Market Imperatives, Imperial College Press, London (2003) (437 pp., £48.00, ISBN: 1-86094-367-5). |
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| Authors: | Thomas Stahlecker |
| Institution: | Fraunhofer Institute for Systems and Innovation Research, Karlsruhe, Breslauer Strasse 48, Karlsruhe 76139, Germany |
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