Enhancing the Quality of Education: A Case Study and Some Emerging Principles

The aim of this paper is to provide insightsinto the process that has been adopted toenable faculty and support staff (courseadministrators and technicians) to identify andenhance the quality of educational provision ina large UK Business School. The concern toaddress this issue was motivated initially bythe demands of external subject review. Therewas a realisation by senior managers within theSchool that what was required was the embeddingand sharing of good practice and continuousimprovement of the provision: in short, anapplication of the concept of a learningorganisation. The paper may assist othersengaged in the task of enhancing the quality ofstudent learning in their faculties orschools.