| Abstract: | This is the first of a two-part position paper considering how knowledge management supports innovation. The focus of the first part is on diagnosis, and the development of management science and management practice in the 20th century. It is argued that systems need to be understood not as systems, but at the level of agent interaction, and that an emphasis on design should give way to an emphasis on emergence. The second part will develop these ideas further, with a focus on intervention. |
