| Abstract: | This article describes an instrument, Recorded Counselee Narratives, used to collect counselor responses over the telephone and an instrument, Counselor Preference Survey, developed to evaluate such responses. Data is presented to show that nonprofessional, untrained raters can achieve sufficient reliability to make the instruments useful in studying nonprofessional evaluations of counselors. Possible uses of the instruments in evaluation of applicants for graduate counselor education programs, lay counselors, and telephone counselors are described. |
