ISO9000族标准在远程开放教育质量管理中的运行及反思

在远程开放教育中引入ISO9000质量管理体系,强化学校的管理程序,重视过程管理,对于推进高校教育管理的科学化和规范化,提高教育管理水平有积极影响。在运行中应注意将ISO9000的理念和方法与远程开放教育有机结合,使ISO9000在学校管理中切实发挥作用。

Operation and Reflection of ISO9000 Standards in Quality Management of Open and Distance Education

The introduction of ISO9000 Quality Management System into open and distance education has positive effects on promoting the quality of academic administration of colleges and universities scientifically and systematically,which emphasizes the operation management and the process management.In addition,during the practice,in order to fully exert the role of ISO9000,the understanding of ISO9000 and the method of operating it should be integrated with the open and distance education.