We Are All Librarians: Training in the Ever Evolving Information Commons

The University of Arizona Library opened its Information Commons in January of 2002. The University of Arizona Library developed an in-depth training program to ensure that the individuals staffing the Information Commons Reference Desk were able to support the varied and complex questions that can be asked in a resource and technology rich environment. In this article, the authors describe the development and evolution of the training program that was created at the University of Arizona and share examples of training documents.