Getting Personal: Reaching Out to Adult Learners through a Course Management System

Adult learners are returning to college in increasing numbers. The Marywood University Library has seen an influx, particularly in the university's Master of Social Work program, where many adult learners are reentering school after years of absence. Reaching out to this user group, the library initiated a personal librarian service through a Course Management System, a familiar online environment for these students. A survey was conducted to determine whether library help delivered in this way is favored among adult learners.