Crisis Librarianship: An Examination of Online Librarianship Roles in the Wake of the COVID-19 Pandemic |
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Institution: | 1. Middle Tennessee State University, Walker Library, MTSU Box 13, 1301 East Main St., Murfreesboro, TN 37128, United States of America;3. Seminole State College of Florida, 100 Weldon Blvd., Sanford, FL 32773, United States of America;4. Northeastern University, Snell Library, 300 Huntington Ave., Boston, MA 02115, United States of America |
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Abstract: | This study surveyed the members of a professional library organization for their perceptions of their online librarianship role. In particular, the survey sought to examine any change in online librarianship roles after March 2020 as a result of the COVID-19 pandemic lockdowns. Participants were administered a survey comprised of both quantitative and qualitative response options. Findings present a nuanced professional environment post-lockdown in which individual job duties largely remained the same; however participants reported increased demands stemming from workplace issues, including attrition and lack of resources. |
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