A Case Study in the Integration of Assessment and General Education: Lessons learned from a complex process

This paper tracks an ongoing, 15-year initiative to reform and assess a general education programme at a regional comprehensive university in the US. The paper identifies four key phases in the process, chronicling emergent challenges, describing key setbacks and highlighting noteworthy successes. The authors identify five key lessons that may prove useful to other institutions planning or currently attempting to integrate assessment into their general education programme, and conclude that designing and implementing general education assessment is more challenging than assessing other programmes in post-secondary settings because it is influenced by more internal and external constituencies than any other assessment process.