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A real world comparison of the effectiveness of satellite training and classroom training
Authors:Deborah L. Whetzel  Daniel B. Felker  Kristen M. Williams
Affiliation:(1) Corporate Training and Development at the U.S. Postal Service, USA;(2) the Training Research and Analysis Group at the American Institutes for Research (AIR) in Washington, D.C., USA
Abstract:Businesses and educational institutions use satellite technology to transmit information for a number of purposes, including training. This study assessed the effectiveness of a satellite training program for achieving various learning requirements ranging from recognition and recall of information to the performance of a specific job procedure. This study also compared satellite training with traditional classroom training for two courses in which the same material was taught using both media. Results showed that learning occurred using the satellite medium and that there were slight but statistically significant differences between satellite and classroom instruction for learning job-related skills.Kristen M. Williams is a senior member of AIR's research staff specializing in training research and evaluation. The research reported here was conducted under Contract Number 104230-88-D-1811, Task Order Number 10430-92-D-1296 with the United States Postal Service. Opinions and conclusions presented do not necessarily reflect those of the U.S. Postal Service.
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