The impact of electronic publishing systems: An organizational model for a new way of doing business

This article discusses the impact of electronic publishing systems deployment on the internal or organizationa! aspects of document-processing groups. It examines how the combination of workflow trends and technical changes implies a new organizational model and a new way of doing business. Thomas K. James is an associate manager and technical analyst at Bellcore. He has been employed in the Bell telecommunications environment for over sixteen years. He is completing a degree in business administration at Rutgers University.