对我国消法解决消费争议的机制思考

现阶段,消费争议解决在国际上的做法虽然各异,但是其理念都是趋同：首先,以调节为主。从着重对抗性质的诉讼改为以行政或司法机关调解为主,由此就可以看出事先的约定以及合同效果重于事后的裁决;其次,法律经济学思想逐渐成熟。从手续齐全、常规的高消耗诉讼转向低成本小额诉讼、公益诉讼或者集体诉讼,进而加强非诉方式解决从而降低诉讼成本。

On the Mechanism of Solving Consumptive Dispute in China

Although nowadays there are different methods to resolve consumer disputes in international practice,they share the same concept： firstly,to regulate the dominated convergence.It focuses on the nature of the proceedings from the change to administrative or judicial organ,thus we can see that agreement and contract effect overweight after the verdict;secondly,legal economic thought is gradually mature.From the procedure is complete,the conventional high consumption action to the low cost small litigation,public interest litigation or collective action,thereby strengthening the non litigation settlement so as to lower the cost of litigation.