Evaluation of the University Teaching/Learning Process for the Improvement of Quality in Higher Education

This paper presents a proposal for the evaluation of the university teaching/ learning process, using indicators which are appropriate for activities developed in this process and aimed at its improvement and optimization. This analysis is carried out using the Instructional Model of the Educational Situation (MISE) developed by Rivas (1993, 1997). The data obtained from the application of questionnaires (MISE-teacher and MISE-student) in a specific instructional university process enables a contrast to be made between teacher and students' perception of the process being followed, as well as to capture the various students' perceptions and motivations throughout the course. The teacher can also obtain information on the strong and weak points of the process being developed and therefore propose improvements for future teaching/learning processes. In this way, the MISE becomes a useful tool for the formative evaluation of university teachers.