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An information delivery model for banking business |
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| Institution: | 1. Banking Technology, Pondicherry University, Puducherry, India;2. Computer Science, Research and Development Centre, Bharathiar University, Coimbatore, India;1. Department of International and Spanish Economics, University of Granada, Spain;2. Department of Accounting and Finance, University of Granada, Spain;1. Department of Archives and Library Science, Ionian University, Corfu, Greece;2. Department of Informatics, Ionian University, Corfu, Greece;3. Big Data Laboratory, Institute for Informatics, Goethe University Frankfurt, Frankfurt am Main, Germany;4. Department of Psychology, Panteion University, Athens, Greece;1. Department of Industrial Engineering and Operations, Instituto Tecnologico Autonomo de Mexico, Rio Hondo No.1, Col. Progreso Tizapan, Mexico D.F., Mexico City 01080, Mexico;2. WMG, The University of Warwick, Coventry CV4 7AL, United Kingdom |
| Abstract: | Banking is an enterprise consists of different levels of users with the requirement of different levels of information. We propose an information delivery model for banking business which takes information from business analysis and finds the best user for this information with respect to criteria and delivers the multi criteria reporting. There are many multi criteria decision making techniques MCDM] available to find the best alternative in MCDM problem. We applied fuzzy MCDM technique which resolves inconsistency and uncertainty issues involved in decision making of information delivery for bank users. This model classifies most preferred user to least preferred user for the given information using fuzzy score. This information delivery model and its layers can be applied to other domains to build information delivery model. |
| Keywords: | Information delivery model Fuzzy AHP Banking Business intelligence Multi criteria reporting |
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