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Training personnel in multinational businesses: An inoculation approach
Authors:Nancy E Briggs  Glenn R Harwood
Abstract:A significant need for expanded personnel training programs and facilities in multinational businesses exists in these rapidly changing times. William McGuire's inoculation theory has been adapted to create an inoculation agenda which consists of 10 elements which constitute the focus of a developmental program: (1) Linguistic variables, (2) Individual Identity and Status, (3) Historical and Political Climates of the Host Culture, (4) Social Values and Structure, (5) Economic Trends and Conditions, (6) Technological Language Vocabularies, (7) Nonverbal Cues and Signals, (8) Family Orientations and Traditions, (9) Managerial Skills, and (10) Company Objectives and Policies. Reactions of overseas personnel to these 10 elements, working separately or together, may either facilitate or frustrate employees' abilities to communicate effectively while on overseas assignments. This proposal has far reaching implications and potential for use and reuse when entering or re-entering various cultures.
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