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高校图书馆深度知识服务流程框架与实现路径研究
引用本文:宋海艳,郭晶,董珏. 高校图书馆深度知识服务流程框架与实现路径研究[J]. 图书情报工作, 2017, 61(5): 6-13. DOI: 10.13266/j.issn.0252-3116.2017.05.001
作者姓名:宋海艳  郭晶  董珏
作者单位:上海交通大学图书馆 上海 200240
基金项目:本文系上海哲学社会科学项目"面向创新领军人才的深度知识服务策略研究"(项目编号:2014BTQ003)研究成果之一。
摘    要:[目的/意义] 为更好地满足科研创新的需求,提出科研创新环境下应开展深度知识服务,推进知识服务深层次发展。[方法/过程] 梳理知识服务深度发展进程及知识服务的层次,界定深度知识服务的内涵、要素与特点,以及在科技创新、科研数据管理和战略规划发展视角下的服务价值。[结果/结论] 构建深度知识服务的实施流程框架与策略,包括3个实施阶段,涉及需求策略、方法策略、技术策略、服务策略、评价策略、管理策略等6个方面。在此基础上,探讨开展深度知识服务的实现路径,包括需求精准定位、嵌入式馆员培养、评价性知识资源平台建设、规范与管理制度建设等方面。

关 键 词:深度知识服务  科研支持  流程框架  实施策略  实现路径  
收稿时间:2016-10-20

Research on Workflow Framework and Implementation Path of Deep Knowledge Services for Academic Libraries
Song Haiyan,Guo Jing,Dong Jue. Research on Workflow Framework and Implementation Path of Deep Knowledge Services for Academic Libraries[J]. Library and Information Service, 2017, 61(5): 6-13. DOI: 10.13266/j.issn.0252-3116.2017.05.001
Authors:Song Haiyan  Guo Jing  Dong Jue
Affiliation:Shanghai Jiao Tong University Library, Shanghai 200240
Abstract:[Purpose/significance] To meet researcher's information requires better, the article brings out deep knowledge services for academic libraries under the scientific research innovation environments. [Method/process] By analyzing the deep process and development level of knowledge services, the article defines the connotation and characteristic of deep knowledge services, and its service values in the views of scientific and technological innovation, research data management, and strategic planning of libraries. And then, constructs the framework and implementation strategy from the workflow of deep knowledge services. [Result/conclusion] The article constructsthe framework and strategy of the deep knowledge services implementation, which includes three stages and sixstrategies, such as demand strategy, method strategy, technical strategy, service strategy, evaluation strategy and management strategy.Based on the framework, implementation path of deep knowledge services are discussed, including mastering precise requires, training embedded librarians, developing knowledge resource platform and improving service specifications and management.
Keywords:deep knowledge service  research support  workflow framework  implementation strategy  implementation path  
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