基于质量管理理念的我国司法质量的提高

市场经济导致政府职能转变,带来了民众提高政府质量的诉求,特别是提高司法质量的强烈诉求,而司法质量管理则是提高我国司法质量的现实途径。应当借鉴质量管理的原理与方法,从树立司法质量观念入手,通过正确设定司法目标、建立司法评价体系、优化司法资源、再造司法流程、提高公众满意度、持续改进服务、杜绝劣质司法、有效监督司法等方法,建立我国司法质量管理体系并付诸实施,以提高我国司法运行质量。

On Improvement of China's Judicial Quality Based on the Concepts of Quality Management

Market economy results in the transformation of government functions and brings strong appeals for improving government administrative quality,judicial quality in particular,and judicial quality management(JQM) is a practical way to improve judicial quality in our country.Principles and methods of Quality Management(QM) should be applied in order to establish JQM system and put it into practice to improve the judicial operating quality in China. To this end,we should clarify the notion of judicial quality,set correct judicial aims and establish evaluation systems,optimize judicial resources,reconstruct judicial process,improve public satisfaction and services,eradicate low-quality judicial practices and exercise effective supervision over judicial practices.