CNI: Compelled Nonuse of Information |
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Authors: | Ron Houston |
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Affiliation: | The University of Texas at Austin, School of Information, 1616 Guadalupe, Suite #5.202, Austin, TX 78701-1213, USA |
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Abstract: | PurposeThe study reported in this paper reviewed the literatures of information science, psychology, sociology, political science, education, and communication science to analyze Compelled Nonuse of Information (CNI). This study of a behavior defined by its absence (i.e., the not using of information) involved the development of a methodology consisting of an iterative performance of a nine-step heuristic leading to a retroductive recognition of absence, here termed RRA.Principal resultsThe study concluded with a hierarchical taxonomy of the mechanisms that compel a person not to use information. The six primary mechanisms are:- 1.
- Intrinsic somatic (bodily) conditions
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- Socio-environmental barriers
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- Authoritarian controls
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- Threshold knowledge shortfall
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- Attention shortfall
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- Information filtering.
Major conclusionsThe resultant taxonomy of CNI appears here as a comprehensive checklist with which information workers such as the teacher, librarian, advertiser, politician, or health care professional can respond efficiently and effectively to situations of nonuse of information. For example, a teacher might ask: “Why are students not responding to what I present?” Further, the social implications of any compelled behavior touch the very basis of the social contract, and this paper presents a first step toward understanding the compelled aspects of CNI. |
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Keywords: | Information Behavior Compulsion Nonuse Retroduction Abduction |
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