| 在线咨询问题的统计分析与思考 |
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| 引用本文： | 王敬清,何丽萍. 在线咨询问题的统计分析与思考[J]. 广东广播电视大学学报, 2007, 16(2): 18-21 |
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| 作者姓名： | 王敬清 何丽萍 |
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| 作者单位： | 广东广播电视大学,广东广州,510091 |
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| 摘 要： | 学生学习支持服务系统的健全和完善是开放教育教学质量的重要保证。本文通过对广东电大校园网开设的“在线咨询服务”平台学生提出的问题进行统计分析,从中力求发现学生在学习过程中所关注的问题和找出支持服务中的薄弱环节,以进一步完善和改进支持服务,为学生提供更加个性、优质和便捷的支持服务。
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| 关 键 词： | 远程教育 学习支持服务 在线咨询 问题统计 |
| 文章编号： | 1008-9764（2007）02-0018-04 |
| 修稿时间： | 2007-03-06 |
Statistical Analysis and Thinking of Online Consultant System |
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| WANG Jing-qing,HE Li-ping. Statistical Analysis and Thinking of Online Consultant System[J]. Journal of Guangdong Radio & Television University, 2007, 16(2): 18-21 |
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| Authors: | WANG Jing-qing HE Li-ping |
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| Affiliation: | Guangdong Radio and TV University, Guangzhou, Guangdong, China, 510091 |
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| Abstract: | The complete and sound learning support service system is an important guarantee for teaching quality in open education.This paper analyzes the questions raised by the students on the platform of"Online Consultant Service"in Guangdong Radio & TV University.The paper intends to find out the concerned questions and the weakness of the support service in an attempt to improve its system and provide more personalized and high quality service for the students. |
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| Keywords: | distance education learning support service online consultant questions statistics |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
