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高校图书馆知识服务产品体系及模式研究
引用本文:陈缤. 高校图书馆知识服务产品体系及模式研究[J]. 大学图书情报学刊, 2013, 31(4): 5-7,14
作者姓名:陈缤
作者单位:辽宁中医药大学,沈阳,110847
摘    要:文章论述了建设有层次的高校图书馆知识服务产品体系及其服务模式,探讨用户、馆员、知识库三者在知识服务过程中的交互关系,并简述了评价知识服务的内容,包括从用户满意度的角度进行评价以及在知识服务过程中馆员要进行自我评价。

关 键 词:知识服务  知识服务产品  知识服务模式  高校图书馆

Research on the system and mode of knowledge service products in academic libraries
CHEN Bin. Research on the system and mode of knowledge service products in academic libraries[J]. Journal of Academic Library and Information Science, 2013, 31(4): 5-7,14
Authors:CHEN Bin
Affiliation:CHEN Bin (Liaoning University of Chinese Traditional Chinese Medicine, Shenyang 110847, China)
Abstract:This article expounds the system and mode of knowledge service products, probes the interrelationships between each two of the users, librarians and information resources in the process of service carried out by libraries. The contents of assessment for knowledge service, the index of readers' satisfaction and self- assessment of librarians are also briefly discussed in the article.
Keywords:knowledge service  mode of knowledge service  libraries of colleges and universities
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