Using Web Surveys to Reach Community College Students: An Analysis of Response Rates and Response Bias |
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| Authors: | Linda J Sax Shannon K Gilmartin Jenny J Lee Linda Serra Hagedorn |
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| Institution: | 1. Graduate School of Education &2. Information Studies, University of California Los Angeles , Los Angeles, California, USA lsax@ucla.edu;4. SKG Analysis , San Francisco, California, USA;5. College of Education, University of Arizona , Tucson, Arizona, USA;6. Department of Educational Leadership and Policy Studies, Iowa State University , Ames, Iowa, USA |
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| Abstract: | This study was designed to examine response rates and bias among a sample of community college students who received a district-wide survey by standard mail or e-mail. Findings suggest that predictors of response and types of responses are not appreciably different across paper and online mail-out samples when these samples are “matched” in terms of key demographics. Rates of response, however, differ by mode of survey administration, gender, and race/ethnicity. |
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