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Telephone Interviewing Practices within Academic Libraries
Authors:Debra Engel  Sarah Robbins
Institution:1. Surgical Outcomes Research Centre, Royal Prince Alfred Hospital, Australia;2. University of Sydney, Australia;3. Griffith Health Institute, Griffith University, Australia;4. Cancer Council QLD, Australia;5. Cancer Council NSW, Australia;6. Sydney Local Health District, Australia;1. Division of Pulmonary and Critical Care Medicine, Mayo Clinic, 200 First Street Southwest, Rochester, MN 55905, USA;2. Division of Critical Care Medicine, University of Toronto, 600 University Avenue, #18-214, Toronto, Ontario M5G1X5, Canada;3. Department of Critical Care Medicine, Geisinger Medical Center, 100 North Academy Avenue, Danville, PA 17821-2037, USA;1. Institute of Forest Management, School of Life Sciences Weihenstephan, Technische Universität München, Hans-Carl-von-Carlowitz-Platz 2, 85354 Freising Weihenstephan, Germany;2. Chair Group Economics of Horticulture and Landscaping, School of Life Sciences Weihenstephan, Technische Universität München, Alte Akademie 16, 85354 Freising, Germany;3. Chair of Wood Energy, Faculty of Forestry, University of Applied Sciences Weihenstephan-Triesdorf, Hans-Carl-von-Carlowitz-Platz 3, 85354 Freising Weihenstephan, Germany;4. Department of Biology, California State University Fresno, 2555 E San Ramon Avenue, Fresno, CA 93740, USA
Abstract:This study explores the use of telephone interviews within academic libraries by surveying the 112 academic institutional members of the Association of Research Libraries to identify how telephone interviews are utilized. By comparing the literature to the research results, the authors conclude with best practices for telephone interviews.
Keywords:
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