The e-book management framework: The management of e-books in academic libraries and its challenges

E-book management in academic libraries is examined, and a framework of the stages in the e-book management process is generated; the framework summarizes the key activities and associated issues and challenges for each stage. Academic libraries are one of the main markets for textbooks and other e-books. As such, the relationships that they forge with e-book vendors (publishers and aggregators), and the resolution of some of the challenges that they currently face in managing their collections of e-books, will have significant consequences for the adoption of e-books in learning. An interview-based study with a purposive sample of interviewees working as managers, subject librarians, metadata officers, and e-resources coordinators from seven academic libraries in the UK was conducted to investigate the libraries' experiences and perceptions of e-book management. The resultant e-book management framework identifies the processes associated with the management of e-books, and also offers insights into the challenges and issues associated with each stage. The stages in the framework are: collection development policy, budget, discovery, evaluation and selection, license negotiations, cataloging and delivery, marketing/promotion, user education, monitoring and reviewing, and renewals and cancellation.