Expatriate adjustment in the digital age: The co-creation of online social support resources through blogging |
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| Institution: | 1. Carleton University, Sprott School of Business, 926 Dunton Tower, 1125 Colonel By Drive, K1S 5B6 Ottawa, Canada;2. Graduate School of Business and Public Policy, Naval Postgraduate School, 555 Dyer Road, Monterey, CA, USA;1. The University of Oklahoma, Norman, OK, United States;2. Oregon State University, Corvallis, OR, United States;3. University of Nevada, Las Vegas, Las Vegas, NV, United States;4. The University of Mississippi, Oxford, MS, United States;1. ETH Zurich, Department of Management, Technology and Economics, Weinbergstrasse 56/58, CH-8092, Zurich, Switzerland;2. Kühne Logistics University, Großer Grasbrook 17, 20457, Hamburg, Germany;3. University of Zurich, Department of Business Administration, Plattenstrasse 14, 8032, Zurich, Switzerland;4. University of Tübingen, School of Business and Economics, Nauklerstr. 47, 72074, Tübingen, Germany;1. University of Potsdam, Inclusive Education Karl-Liebknecht-Straße 24 – 25, House 31 – Room 1.13, 14476, Potsdam, Germany;2. Carleton University, Sprott School of Business, 926 Dunton Tower, 1125 Colonel By Drive, K1S 5B6, Ottawa, Canada;1. Lecturer, Faculty of Business Management, Universiti Teknologi MARA, Puncak Alam Campus, Kuala Selangor, Selangor, 42300, Malaysia;2. Student, Faculty of Cognitive Sciences and Human Development, Universiti Malaysia Sarawak, Kota Samarahan, Sarawak, 94300, Malaysia |
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| Abstract: | Support provided through social contacts in the host environment has long been recognized as critical for expatriate adjustment. Internet technologies are changing the way individuals form and interact with social contacts and access social support. These technologies have the potential to offer expatriates new sources and means for accessing social support. We investigated the role of blogging technology in expatriates’ adjustment to foreign environments through a qualitative analysis of a set of blogs written by foreign individuals living in Canada between 2005 and 2012. We found that the blogging system, which is comprised of the blogging technology, bloggers, discussants, and co-created digital discourse, generated online adjustment support resources which were accessed by expatriates. Online adjustment support resources are social support resources, created and residing online, which may help expatriates deal with their experiences of uncertainty, ambiguity and anxiety and include information, interpretation schemas, and comfort. |
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| Keywords: | Expatriate Adjustment Blog Social support |
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