| 论旅游接待质量的提高 |
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| 引用本文： | 李波.论旅游接待质量的提高[J].山西广播电视大学学报,2006,11(3):104-105. |
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| 作者姓名： | 李波 |
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| 作者单位： | 雁北师范学院历史系,山西,大同,037009 |
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| 摘 要： | 随着旅游业的飞速发展,需求形式日益多样,接待机构不仅要在增加旅游产品的花色品种上下功夫,还要紧跟时代的步伐,从接待前的准备工作、对客服务的标准化和程序化、接待后的反馈管理三个方面的若干细节提高旅游接待质量。只有这样,才能在竞争中立于不败之地。
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| 关 键 词： | 旅游接待 质量 提高 |
| 文章编号： | 1008-8350(2006)03-0104-02 |
| 收稿时间： | 02 20 2006 12:00AM |
| 修稿时间： | 2006年2月20日 |
On How to Improve the Quality of Tourism Reception |
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| LI Bo.On How to Improve the Quality of Tourism Reception[J].Journal of Shanxi Radio & Tv University,2006,11(3):104-105. |
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| Authors: | LI Bo |
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| Institution: | Department of History, Yanbei Normal Institute, Datong, Shanxi, 037009, China |
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| Abstract: | With the tourism development,various requirements require that the receiving organization not only do its best to increase product,but also keep up with the time closely to improve the quality of tourism reception,including the preparation before receiving,standardizing and procedure in the course of reception,and feedback after receiving.Only in this way,can we win the competition. |
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| Keywords: | tourism reception quality improvement |
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