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论全员聘任制条件下高校图书馆“首问负责制”的实施
引用本文:郭小燕.论全员聘任制条件下高校图书馆“首问负责制”的实施[J].渭南师范学院学报,2012(2):114-116,128.
作者姓名:郭小燕
作者单位:渭南师范学院图书馆,陕西渭南,714000
摘    要:全员聘任制为高校图书馆实施"首问负责制"提供了新的机遇,可以强化一线馆员的服务意识,提高图书馆的服务质量,拓宽图书馆优质服务的范围,提升大学办学的整体水平.

关 键 词:高校图书馆  全员聘任制  首问负责制  读者服务  服务管理

The Implementation of "the First Inquiry Responsibility" in the University Library on the Condition of Engagement System
GUO Xiao-yan.The Implementation of "the First Inquiry Responsibility" in the University Library on the Condition of Engagement System[J].Journal of Weinan Teachers College,2012(2):114-116,128.
Authors:GUO Xiao-yan
Institution:GUO Xiao-yan(Library,Weinan Normal University,Weinan 714000,China)
Abstract:The implementation of "the first inquiry responsibility" strengthens the service consciousness of university librarians,promotes the service quality of the university library,broadens the scope of a better service in the university library and raises the overall level of education.
Keywords:university library  engagement system  the first inquiry responsibility  service for readers  service management
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