| "服务三角形"理论在图书馆工作中的应用 |
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| 引用本文： | 张永军. "服务三角形"理论在图书馆工作中的应用[J]. 河南图书馆学刊, 2003, 23(6): 39-41 |
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| 作者姓名： | 张永军 |
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| 作者单位： | 淮阴师范学院图书馆,江苏,淮阴,223300 |
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| 摘 要： | 本文分析了构成“服务三角形”理论的四种元素：策略、系统、人员、读者，在图书馆工作中的应用问题，着重阐明了为读者服务是图书馆工作的重要部分。
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| 关 键 词： | 图书馆 读者服务 “服务三角形”理论 读者意识 馆员 |
| 文章编号： | 1003-1588(2003)06-0039-03 |
| 修稿时间： | 2003-10-26 |
The Theory of Service like Triangle is Applied to the Library Work |
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| Zhang Yong-jun. The Theory of Service like Triangle is Applied to the Library Work[J]. The Library Journal of Henan, 2003, 23(6): 39-41 |
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| Authors: | Zhang Yong-jun |
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| Abstract: | The paper analyses that the theory of service like triangle is applied to the library work..The theory of service like triangle is formed of four kinds of elements.These elements are the tactics,the system,the personnel and the readers.It emphatically clarifies that serving the readers is the important part on the library wok . |
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| Keywords: | Library work The theory of service like triangle Apply |
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