| 浅论图书馆流通馆员的情绪工作与管理 |
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| 引用本文： | 李梅芬.浅论图书馆流通馆员的情绪工作与管理[J].齐齐哈尔师范高等专科学校学报,2011(5):40-41. |
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| 作者姓名： | 李梅芬 |
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| 作者单位： | 桂林师范高等专科学校图书馆,广西桂林,541001 |
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| 摘 要： | 情绪工作是组织行为学的新兴研究领域,文章将情绪工作的研究成果引入图书馆流通馆员的读者服务工作,并对流通馆员情绪工作的定义、特点、影响因素以及情绪工作的管理进行了探讨。
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| 关 键 词： | 情绪工作 情绪 情绪表达 图书馆 流通馆员 读者 |
Some Discussions on the Emotional Work and Management of the Librarians in Circulation Work |
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| LI Mei-fen.Some Discussions on the Emotional Work and Management of the Librarians in Circulation Work[J].Journal of Qiqihar Junior Teachers‘ College,2011(5):40-41. |
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| Authors: | LI Mei-fen |
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| Institution: | LI Mei-fen(Library of Guilin Normal College,GuilinGuangxi 541001,China) |
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| Abstract: | The emotional work is a rising research area of organizational behavior now.The article leads the new research finding of the emotional work into the service of librarians in the circulation work,and discusses the the definition,characteristic,factor as well as the management of the emotional work. |
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| Keywords: | emotional work emotion the expression of the emotion Library librarians in the circulation work constituency |
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