| 服务质量、体育健身服务质量:概念与评价 |
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| 引用本文： | 齐静.服务质量、体育健身服务质量:概念与评价[J].西安体育学院学报,2006,23(3):43-46. |
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| 作者姓名： | 齐静 |
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| 作者单位： | 天津体育学院,研究生处,天津,300381 |
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| 摘 要： | 通过对服务质量理论研究的回顾,分析体育健身服务质量的特点,明确其内涵,探析其要素构成,并初步探索在中国国情之下的体育健身服务质量的评价方法。
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| 关 键 词： | 服务质量 体育健身服务质量 服务质量评价 |
| 文章编号： | 1001-747X（2006）03-0043-04 |
| 收稿时间： | 09 11 2005 12:00AM |
| 修稿时间： | 2005-09-112005-12-20 |
Service Quality and Sport Fitness Service Quality: Concept and Measurement |
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| QI Jing.Service Quality and Sport Fitness Service Quality: Concept and Measurement[J].Journal of Xi'an Institute of Physical Education,2006,23(3):43-46. |
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| Authors: | QI Jing |
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| Institution: | Dept. of Postgraduate, Tianjin Institute of Physical Education, Tianjin 300381, China |
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| Abstract: | Based on reviewing studies of service quality,this paper analyzes the characteristics,concept and factors of sport fitness service quality.Furthermore,the measurement of sport fitness service quality in Chinese context was put forward. |
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| Keywords: | service quality sport fitness service quality service quality measurement |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
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