ALTERNATIVES IN AURAL REHABILITATION: PROVIDER TRAINING OF NONAUDIOLOGISTS IN THE DELIVERY OF HEARING‐AID SUPPORTIVE SERVICES TO OLDER PERSONS WITH HEARING LOSS

Recently, Patterson and Dancer (1987) suggested a model wherein persons who normally come in contact with older hearing‐impaired persons can be trained to assist the older hearing‐aid user in adjustment to amplification. Their four‐phase educational model offers an alternative to traditional aural rehabilitation programs by using personnel from senior centers, nursing homes, and state and local agencies as program providers.

The present article elaborates more fully on the training that protocol providers will receive from audiologists certified by the American Speech‐Language‐Hearing Association. Providers will be carried through five stages: empathy, effective communication skills, knowledge of the interaction of aging and hearing loss, the phases outlined in the Patterson and Dancer model, and guidelines for referrals. Objective‐based provider and client response criteria are outlined for moving the client from the initial receipt of the hearing aid to its ultimate acceptance and use on a doily basis.