Can we have a unified theory of quality? |
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Authors: | Professor Geoffrey Doherty |
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Institution: | University of Wolverhampton |
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Abstract: | This paper examines a number of concepts of quality from Plato to Taguchi. That there is no generally accepted theory has led researchers to report various problems and adopt various devices to get round this difficult situation. Governmental concern with accountability and its implications in the current 'quality debate' are considered and a simple theory to meet all cases is proposed. |
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