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Robert R. Ulmer,Timothy L. Sellnow,and Matthew W. Seeger. Effective Crisis Communication: Moving From Crisis to Opportunity. Thousand Oaks,CA: Sage, 2007, 216 pp., ISBN 9781412914192 (paperback) |
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| Authors: | Monique Mitchell Turner |
| Institution: | Department of Communication , Center for Risk Communication Research, University of Maryland |
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