A Case Study in the Measurement of Educational Efficiency in Open and Distance Learning

Open and distance learning (ODL) gives learners control of the time, place, and pace of learning, often being characterized as flexible learning. However, this flexibility goes hand‐in‐hand with procrastination and non‐completion. As a result, the efficiency of the educational process is of importance to ODL providers, government funding agencies, and learners themselves. Despite its importance, measuring efficiency in ODL is problematic. This article presents a case study in measuring educational efficiency using a method which reflects the special characteristics of ODL. The article concludes with a discussion of the wider applicability of the measurement method in the context of lifelong learning.