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Procedural justice to enhance compliance with non-work-related computing (NWRC) rules: Its determinants and interaction with privacy concerns
Institution:1. King Abdulaziz University, Faculty of Economics and Administration, Jeddah 21589, Saudi Arabia;2. HEC Montreal, Marketing Department 3000 Côte Sainte-Catherine, Montreal, QC H3T 2A7, Canada;1. School of Dance & Culture Item Factory Center, Kyung Hee University, 1 Hoegi-dong, Dongdaemun-gu, Seoul 130-701, Republic of Korea;2. Department of E-business, College of Business Administration, Kyung Hee University, 1 Hoegi-dong, Dongdaemun-gu, Seoul 130-701, Republic of Korea;3. Jindal School of Management, University of Texas at Dallas, Richardson, TX 75080, United States;1. WHU—Otto Beisheim School of Management, Burgplatz 2, 56179 Vallendar, Germany;2. University of North Florida, Coggin College of Business, 1 UNF Drive, Jacksonville, FL 32224, USA;3. Florida State University, College of Business, 821 Academic Way, Tallahassee, FL 32306, USA;1. Management Science and Information Systems, University of Massachusetts Boston, 100 Morrissey Boulevard, Boston, MA 02125, United States;2. Information Technology & Decision Sciences, Old Dominion University, 2072 Constant Hall, Norfolk, VA 23529, United States;3. Computer Information Systems, Georgia State University, 35 Broad Street NW, Atlanta, GA 30302, United States
Abstract:Computing resources are essential to foster the productivity of employees in organisations; however, non-work-related computing (NWRC) in the workplace has recently become a serious concern because employees often spend too much time in the personal use of computers. To deepen our understanding of employees' compliance with NWRC rules, we developed and tested a research model that focuses on the formation of procedural justice and moderating role of privacy concerns. The results indicate that employees are more willing to comply with NWRC rules when they believe fair procedures to be in place during the design and implementation of the rules. In addition, accuracy, consistency, and ethicality were found to enhance employees' belief in procedural justice. Further, we found that the effect of procedural justice on compliance intention is moderated by privacy concerns that arise from the implementation of NWRC rules.
Keywords:Non-work-related computing  Organisational justice  Procedural justice  Privacy concerns  Compliance behaviour
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