Understanding and supporting online communities of practice: lessons learned from Wikipedia |
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Authors: | Xiaoli Zhao and M J Bishop |
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Institution: | (1) College of Education, Lehigh University, Iacocca Hall, 111 Research Drive, Bethlehem, PA 18015, USA; |
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Abstract: | In order to seek more effective ways to design and support online communities of practice, we examined how Wikipedia, a large-scale
online community of practice, is developed and emerges over time. We conducted a Delphi study to explore the social, organizational,
and technical factors that Wikipedia experts believe have supported the evolution of this community. Based on the findings,
we present a model for thinking about online communities of practice and suggest it may serve as starting point to develop
strategies of designing and supporting online communities of practice. |
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Keywords: | |
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