Perception and use of information sources by chief executives in environmental scanning |
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| Affiliation: | 1. Departamento de Estatística, Universidade Federal do Espírito Santo, UFES, Vitória ES, Brazil;2. Departamento de Engenharia de Produção, UFES, Vitória ES, Brazil;3. Programa de Pós-Graduação em Informática, PPGI-UFES, Vitória ES, Brazil;1. Department of Radiology, East Hospital, School of Medicine, Tongji University, Shanghai, 200120, China;2. Department of Radiology, Shanghai Cancer Center, School of Medicine, Fudan University, Shanghai, 200032, China;1. Multimedia University, Malaysia;2. University of Malaya, Malaysia;3. UNITAR International University, Malaysia;4. Malaysia Institute of Accountants, Malaysia |
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| Abstract: | ![]()
This article reports a study of the information sources used in environmental scanning by chief executives of the Canadian telecommunications industry. Environmental scanning is the acquisition and use of information about events and trends in a firm's external environment, the knowledge of which would assist management in planning the firm's future courses of action. Chief executives use information sources that they perceive to be of high quality to scan the environment. Specifically, they prefer sources that they perceive to be reliable and that provide relevant information. Among the wide range of sources that they use, internal and personal sources appear to be more important than external, impersonal sources. Few chief executives personally use the company library and online database services. |
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