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The effects of health delivery systems and self‐efficacy on patient compliance and satisfaction |
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| Authors: | Scott D Moore Dan O'Hair Gerald R Ledlow |
| Institution: | 1. Assistant Professor in the Department of Communication , California State University , Fresno, Fresno, CA, 93740–8027;2. Professor in the Department of Communication , University of Oklahoma , Norman, OK, 73019–0335;3. Assistant Professor in the School of Health Sciences , Central Michigan University , Mount Pleasant, MI, 48859 |
| Abstract: | This study analyzed the satisfaction and compliance of 91 in‐clinic patients based on their affiliation with a Health Delivery System and the patient's self‐efficacy. Several significant results emerged from the study. A patient's Health Delivery System and the patient's self‐efficacy interact to predict communication satisfaction. It was also discovered that a patient's Heath Delivery System and the patient's self‐efficacy interact to predict compliance. Implications and limitations of this research are discussed. |
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