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消费者网络购物维权困境及救济
引用本文:谌爱群.消费者网络购物维权困境及救济[J].绵阳师范学院学报,2009,28(4).
作者姓名:谌爱群
作者单位:广东罗定职业技术学院,广东罗定,527200
摘    要:随着科学技术日新月异的发展,网络知识和技术迅速的普及,消费者购物的途径发生了变化,从传统的购物模式(实体店购物)渐渐转向了新兴的购物模式(网络购物),而在此过程中由于各方面的原因,导致发生纠纷时消费者维权举步维艰.本文从网络购物维权的困境表现入手,撂究并分析造成这种现象的原因,结合我国网络购物实际,提出了一些救济的方法,以期能改善消费者网络维权困境,更进一步保护好消费者网络购物的合法权益.

关 键 词:网络购物  维权  困境  救济

Difficulties in Safeguarding the Rights of Customers Doing Online Shopping and Relief Methods
CHEN Ai-qun.Difficulties in Safeguarding the Rights of Customers Doing Online Shopping and Relief Methods[J].Journal of Mianyang Normal University,2009,28(4).
Authors:CHEN Ai-qun
Institution:Luoding Polytechnic College;Luoding;Guangdong;China 527200
Abstract:With the development of science and technology and the popularization of network technique,more and more people have chosen to do online shopping in stead of selling and buying traditionally in shops.However,some difficulties there have come up in safeguarding the rights of the customers doing online shopping.The paper has discussed these difficulties,analyzed the causes that caused such difficulties,and put forward some suggestions about how to provide relief to these customers,hoping that it will be helpf...
Keywords:online shopping  safeguarding the rights  difficulties  relief methods  
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