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Perceived service quality factors in online higher education |
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| Authors: | La Rotta Daniel Usuga Olga Cecilia Clavijo Valentina |
| Institution: | 1.Ingeniería y Sociedad Research Group, Industrial Engineering Department, Universidad de Antioquia, Calle 67 N° 53-108, Medellín, Colombia ;2.INCAS Research Group, Industrial Engineering Department, Universidad de Antioquia, Calle 67 N° 53-108, Medellín, Colombia ; |
| Abstract: | Learning Environments Research - In recent years, the offer of higher-education programs under online modality has grown significantly. This situation has generated the need to evaluate the quality... |
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