Empowerment: In Search of a Viable Paradigm

The word “empowerment” is associated with several different and fundamentally inadequate paradigms. This paper presents an alternative, empowering view of empowerment. The essence of empowerment is increasing the behavior potential of persons, individually and in groups and organizations. Behavior potential is not some abstract concept of “what a person might do if” Instead, it is the totality of behaviors that are actually available to a given person in a given environment. These behaviors do not occur in a vacuum; behavior potential is the intersection of the person's behavioral productions with the organization's expectations and permissions. An individual is empowered to the extent that he or she possesses a rich repertoire of behaviors and is expected and permitted to make full use of this repertoire by the organization.