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Defining and achieving quality in cataloging in academic libraries: a literature review
Affiliation:1. Aix Marseille Université, CNRS UMR 7325, CINaM (Centre Interdisciplinaire de Nanoscience de Marseille), Campus de Luminy, case 913, Marseille 13288 cedex 09, France;2. Canadian Light Source, Saskatoon SK S7N 2V3, Canada;3. Institut de Radioprotection et de Sûreté Nucléaire (IRSN), PSN-RES, SCA, LPMA, Gif-Sur-Yvette 91192, France;1. Institute of Cell Biology, University of Bern, Baltzerstrasse 4, 3012 Bern, Switzerland;2. Graduate School for Cellular and Biomedical Sciences, University of Bern, Freiestrasse 1, 3012 Bern, Switzerland;3. Institute of Biology and Biotechnology, Department of Biotechnology, University of Rzeszow, Pigonia 1, 35-310 Rzeszow, Poland;4. Max Planck Institute for Developmental Biology, Max-Planck-Ring 5, 72076 Tuebingen, Germany;5. Centre of Postgraduate Medical Education, Department of Clinical Cytology, Marymoncka 99/103, 01-813 Warsaw, Poland;6. Medical Biochemistry and Molecular Biology Department, UKS, Saarland Medical Center, Kirrberger Str. 100, 66421 Homburg, Germany
Abstract:The subject of quality has received much attention in the past twenty years. Yet quality has remained an ill-defined and subjective term. This article explores the meaning of quality in terms of cataloging for the academic library. The evolving nature of quality in cataloging is discussed. Attempts at achieving quality in cataloging are viewed in terms of Deming's 14 points to transform an organization. Particular attention is paid to customer focus and continuous improvement.
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