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基于信息技术用户接受理论的ERP系统实施模型研究
引用本文:胡安安,姜江,黄丽华. 基于信息技术用户接受理论的ERP系统实施模型研究[J]. 科学学与科学技术管理, 2007, 28(8): 20-26
作者姓名:胡安安  姜江  黄丽华
作者单位:复旦大学,管理学院,上海,200433
基金项目:国家自然科学基金资助项目(70571016),上海市经济委员会“信息化示范企业案例研究”资助项目
摘    要:企业资源计划(ERP)系统实施的成功率问题成为信息系统领域研究的热点,其中用户对系统的接受程度不高是造成ERP系统实施失败的主要原因之一。对国外已有的信息技术接受理论和ERP系统实施方面的研究进行评述,在前人研究的基础上将用户接受理论引入到ERP系统实施的研究中,构建ERP系统实施的用户接受概念模型,并对未来的研究方向进行了预测。

关 键 词:企业资源计划  理性行为理论  计划行为理论  技术接受模型  创新扩散理论
文章编号:1002-0241(2007)08-0020-07
修稿时间:2007-03-30

A Study of ERP System Implementation Model based on End-Users'''' Acceptance Theories
HU Anan,JIANG Jiang,HUANG Lihua. A Study of ERP System Implementation Model based on End-Users'''' Acceptance Theories[J]. Science of Science and Management of S.& T., 2007, 28(8): 20-26
Authors:HU Anan  JIANG Jiang  HUANG Lihua
Affiliation:Management School of Fudan University, Shanghai 200433
Abstract:Currently, ERP success has been a hot problem concerned by the academe and the industry. End-users' reluctance or unwillingness to adopt and use the newly implemented ERP system is often cited as one of the main reasons for ERP failures. To examine factors leading to the lack of end-user acceptance of ERP systems, we focused on the characteristics of ERP implementation and reviewed the literatures on user adoption theory of IT. We developed a research framework for ERP system implementation from end-users' acceptance theories and advanced some key factors in a synthetically model for Chinese Enterprises which would import ERP system. At the end of this paper, we give some ideas for further research based on our framework and model.
Keywords:enterprise resource planning  theory of reasoned action  theory of planned behavior  technology acceptance model  innovation diffusion theory
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