Stages of a Crisis and Media Frames and Functions: U.S. Television Coverage of the 9/11 Incident During the First 24 Hours

This study examined how five U.S. television outlets framed the 9/11 incident during the first 24 hours and how stages of the crisis affected media frames and functions. The study found media frames were dynamic rather than static, especially when events changed rapidly. Television served primarily to inform rather than provide guidance and consolation, and its functions changed according to its priority in the coverage during the different stages of the crisis. Use of a wider range of sources led to a diminished role of government sources in the coverage of this rapidly changing crisis of national magnitude.