A walk on the human performance side—Part 3

As in the first two parts of this series, Roger Addison and Carol Haig provide tools to help in the human performance side of work‐in this case, at the workplace/organization level. Improving performance at this level is driven by mapping the organization to show how it operates and aligns with the business environment. The authors offer the business logic model as one tool for creating an organizational map and provide suggestions for getting started.