Information resources for competitive intelligence: An approach to the information available on the European Union's websites

Companies need to use information from multiple sources to improve their competitiveness. Since its beginnings in the 1950s, the European Union has developed a number of instruments for this purpose. This article gives an overview of the information resources that are most important for businesses and that originate from institutions and other bodies of the European Union. It is divided into five parts: European agencies; resources of the Directorate-General (DG) for Internal Market, Industry, Entrepreneurship, and SMEs; resources provided by other European Commission DGs & services; Points of Single Contact (PSCs) of the EUGO Network; and other support networks.