Guidance in Secondary Education: The Flemish Experience

This paper outlines the characteristics of peer mediation in schools and its potential, evident in the literature, for reducing pupil–pupil conflicts referred to teachers. Then, drawing on personal experience, research and a review of literature, the author argues that for peer mediation projects to be effective they need to be in synergy with the culture of the school, including its approach and vision to the management of conflict. Making this argument requires a means of modelling school culture, which will be outlined. Finally, the author argues that attention also needs to be given to how the service will be sustained.