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Social Media and Active Shooter Events: A School Crisis Communication Challenge |
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| Authors: | Blair Thompson Joseph P Mazer Holly J Payne Angela M Jerome E Gail Kirby William Pfohl |
| Institution: | 1. Department of Communication, Western Kentucky University, Fine Arts Center Rm. 147, 1906 College Heights Blvd, Bowling Green, KY 42101. E-mail: blair.thompson@wku.edu.;2. Department of Communication, Clemson University. E-mail: jmazer@clemson.edu.;3. Department of Communication, Western Kentucky University. E-mail: holly.payne@wku.edu.;4. Department of Communication, Western Kentucky University. E-mail: angela.jerome@wku.edu.;5. Special Education, Western Kentucky University. E-mail: Gail.kirby@wku.edu.;6. Department of Psychology, Western Kentucky University. E-mail: William.pfohl@wku.edu |
| Abstract: | In recent years, the need to study the communication challenges schools face during crises has become essential. The current study included semi-structured interviews with 56 crisis team members from 21 P–12 districts. Participants identified the social media challenges and strategies districts employ during crisis events. Implications for scholars and P–12 administrators are discussed. |
| Keywords: | Active Shooter Events Crisis Communication P–12 Level Social Media |