Why accessibility is hard and how to make it easier: Lessons from publishers

The requirements for providing publications in an accessible form have recently become much clearer and easier to comply with. They are based on standard web accessibility guidelines that are commonly used globally, and the format for interchange is EPUB, a format many publishers already produce in their normal production process. Nevertheless, accessibility still proves difficult to accomplish for most publishers. This article refers to informal interviews and the author's own experiences to examine the issues that are challenging to publishers and their suppliers, assessing the level of effort required to address them, discussing the factors that make them difficult, and suggesting strategies for reducing the effort required. The article concludes that the best solution is to build accessibility into the publication workflow upfront as this can dramatically reduce the cost and effort required to make publications accessible.